Privacy Policy

1. Information We Collect

Depending on how you interact with Pure Desire Ministries, we may collect information including:

• First and last name
• Email address
• Telephone or mobile phone number
• Mailing or billing address
• Account information
• Purchase and transaction information
• Information you voluntarily provide when contacting us
• Information associated with ministry services or requests
• Device, browser, IP address, and other technical information
• Website usage and analytics information
• Communication preferences and consent records

We may also collect information automatically through cookies and similar technologies when you use our website.

2. How We Use Personal Information

We may use personal information to:

• Provide and maintain our website, programs, products, and services.
• Process purchases and other transactions.
• Create and manage accounts.
• Respond to questions and requests.
• Provide customer and ministry support.
• Communicate information related to services or requests.
• Send communications for which you have provided appropriate consent.
• Operate internal administrative and communication systems.
• Improve our website, products, programs, and services.
• Analyze website usage and performance.
• Maintain the security and integrity of our systems.
• Comply with legal obligations.
• Prevent fraud or misuse.
• Provide information about Pure Desire Ministries programs, resources, products, events, or services where permitted by law and consistent with your communication preferences.

Where consent is required by applicable law, we will obtain appropriate consent before sending marketing or promotional communications.

3. SMS and Mobile Messaging Privacy

Pure Desire Ministries may use SMS messaging for certain communications, including internal operational notifications and other messaging programs for which a recipient has specifically provided consent.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.

Mobile Information and Consent

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

This restriction applies notwithstanding other provisions of this Privacy Policy concerning the sharing of personal information.

We may provide mobile information to service providers that assist us in operating our messaging systems and delivering messages on our behalf. These providers may use the information only as necessary to provide those services to Pure Desire Ministries and not for their own marketing or promotional purposes.

SMS opt-in consent is specific to the messaging program for which consent was provided and will not be interpreted as consent to unrelated messaging programs.

4. Internal Staff SMS Notifications

Pure Desire Ministries may send automated operational SMS notifications to authorized staff members who have voluntarily provided their mobile numbers and agreed to receive such notifications.

For example, when a caller requests a callback, an internal communication system may send a notification to a designated staff member containing information necessary to respond to that request.

Members of the public who contact Pure Desire Ministries are not automatically enrolled in an SMS program merely because they call, submit a request, purchase a product, donate, or otherwise interact with Pure Desire Ministries.

The recipient of an internal staff SMS notification is the authorized staff member who has consented to receive the notification.

5. SMS Message Frequency and Charges

For SMS programs, message frequency varies depending upon the applicable program and activity.

Message and data rates may apply.

Recipients should consult their wireless carrier regarding applicable messaging and data charges.

6. SMS Opt-Out and Assistance

Recipients may withdraw consent to receive SMS messages from a particular messaging program at any time by replying STOP to a message.

Recipients may reply HELP for assistance.

Following an opt-out request, we may send a final message confirming that the recipient has been unsubscribed.

Additional information regarding our SMS practices is available in our SMS Terms & Conditions.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our website, and improve our services.

These technologies may include:

• Essential cookies necessary for website functionality.
• Preference cookies that remember settings or selections.
• Analytics technologies that help us understand website usage.
• Advertising or measurement technologies where permitted by applicable law.

You may be able to control cookies through your browser settings or other privacy controls made available on our website.

8. Analytics

We may use third-party analytics providers to understand how visitors interact with our website.

These providers may collect information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visits
• Referring pages
• General website activity

Information collected by these providers is subject to their respective privacy policies.

9. How We Share Personal Information

We may disclose personal information in limited circumstances, including:

Service Providers

We may provide information to companies that perform services on our behalf, including website hosting, payment processing, analytics, communications, information technology, and other operational services.

Service providers are permitted to process information only as appropriate to perform services for Pure Desire Ministries and subject to applicable contractual and legal requirements.

Business Transactions

Personal information may be transferred in connection with a merger, acquisition, restructuring, sale of assets, or similar organizational transaction.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process.
• Respond to lawful requests from public authorities.
• Protect the rights or property of Pure Desire Ministries.
• Investigate suspected wrongdoing.
• Protect the safety of individuals or the public.
• Protect against legal liability.

With Your Consent

We may disclose information for another purpose when you have expressly authorized us to do so.

The provisions above do not authorize Pure Desire Ministries to sell, share, rent, or disclose mobile phone numbers, SMS opt-in information, or SMS consent to third parties or affiliates for their own marketing or promotional purposes.

10. Advertising and Marketing

We may use certain information to understand interest in our resources, programs, products, and services and, where permitted, to provide relevant communications or advertising.

We may also work with service providers that assist us with advertising, analytics, and measurement.

However, mobile phone numbers and SMS opt-in or consent information are excluded from any sharing with third parties or affiliates for their marketing or promotional purposes.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain appropriate records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No method of transmission over the Internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

13. International Data Transfers

Information may be processed or stored in jurisdictions other than the jurisdiction in which it was originally collected.

Where required, we take appropriate measures designed to protect personal information when it is transferred between jurisdictions.

14. Your Privacy Rights

Depending on where you live, applicable law may provide rights concerning your personal information, including the right to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request information about how personal information is used or disclosed.
• Withdraw certain consent.
• Opt out of certain communications.
• Exercise other privacy rights provided by applicable law.

To exercise applicable rights, please contact Pure Desire Ministries using the contact information below.

We may need to verify your identity before fulfilling certain requests.

15. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.

If we learn that personal information from a child has been collected in circumstances requiring parental consent and appropriate consent was not obtained, we will take reasonable steps to delete the information.

16. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Pure Desire Ministries does not control the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or services.

When we make changes, we will update the "Last Updated" date at the top of this policy.

Material changes may be communicated through our website or other appropriate means.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Pure Desire Ministries International
886 NW Corporate Drive
Troutdale, OR 97060
United States

Website: puredesire.org